Payment Policy

1. Introduction

Welcome to Shuvexa. This Payment Policy explains the payment methods we currently accept, how payments are processed, when you will be charged, how we protect your payment information, and other important billing-related terms.

By placing an order on https://shuvexa.com/, you agree to the terms of this Payment Policy, as well as our Refund Policy, Shipping Policy, Privacy Policy, and Terms of Service.

2. Accepted Payment Methods

Shuvexa currently accepts only the following payment methods:

Visa

Mastercard

Maestro

American Express

Diners Club

Discover

These are the only payment methods available at this time. We do not currently accept PayPal, Apple Pay, Google Pay, Shop Pay, bank transfers, cash on delivery, cryptocurrency, or any other payment options.

All supported payment methods will be clearly displayed during the checkout process. The available options may vary slightly depending on your location and the issuing bank of your card.

3. Currency

All prices on shuvexa.com are listed and charged in United States Dollars (USD). The currency remains consistent throughout the entire shopping experience — from product pages, cart, checkout, to order confirmation emails. We do not offer multi-currency pricing or automatic currency conversion at this time.

4. Payment Security

Protecting your payment information is a top priority for us.

Our entire website, including the checkout process, is secured with SSL/TLS encryption (HTTPS).
We use industry-standard 256-bit SSL encryption to safeguard personal and payment data during transmission.
Payment processing is handled exclusively by PCI-DSS compliant third-party payment providers (via Shopify’s secure payment infrastructure).
Shuvexa does not store full credit or debit card numbers, CVV codes, or complete card details on our servers.
Only the necessary information required to process the transaction and prevent fraud is temporarily handled by our payment processors.

For more details on how we handle personal and payment data, please refer to our Privacy Policy.

5. When You Are Charged

You will be charged the full order total (product price + applicable sales tax + shipping fees) at the moment your order is successfully placed and payment is authorized.
Payment authorization occurs in real time during checkout.
Once payment is successfully authorized, you will receive an order confirmation email.
We do not charge your card before the order is confirmed.
There are currently no subscription, recurring, or installment payment options available on our store.

6. Taxes and Additional Fees

Applicable U.S. sales tax is calculated based on your shipping address and local tax regulations. The exact tax amount is displayed at checkout before you complete payment.
Shipping fees (if applicable) are also clearly shown at checkout.
Currently, Shuvexa only ships within the United States (all 50 states and Washington, D.C.). Therefore, no international customs duties or import taxes apply.
There are no hidden fees. The total amount shown at the final checkout step is the exact amount that will be charged to your payment method.

7. Failed, Declined, or Incomplete Payments

If your payment cannot be processed for any reason (insufficient funds, incorrect card details, bank decline, expired card, etc.):

The order will not be completed.
You will see an error message at checkout and may try again with the same or a different supported payment method.
No charge will be applied until a successful authorization is obtained.
In some cases, your bank or card issuer may require additional verification (such as 3D Secure / Verified by Visa / Mastercard SecureCode). Please complete any verification steps requested by your bank.

If you continue to experience payment issues, please contact your card issuer or reach out to our customer service team for assistance.

8. Order Confirmation and Receipts

After a successful payment:

You will immediately receive an order confirmation email containing your order number, item details, shipping address, and payment summary.
Once your order ships, you will receive a separate shipping confirmation email with tracking information.
You can also view your order history by logging into your account (if you created one) or by contacting customer service with your order number.

Please keep your confirmation emails for your records, as they serve as your official receipt.

9. Refunds and Chargebacks

Eligible refunds are issued exclusively to the original payment method used at the time of purchase.
Refund processing times depend on your bank or card issuer and typically take 5–10 business days after we process the refund.
For complete details on returns, exchanges, and refund eligibility, please review our Refund Policy.

Chargebacks: We encourage customers to contact us first at info@shuvexa.com before initiating a chargeback with their bank. Many issues can be resolved quickly through direct communication. Unjustified chargebacks may result in the order being investigated and future purchasing restrictions.

10. Fraud Prevention and Verification

To protect both our customers and our business, we may:

Use automated fraud detection tools provided by our payment processors.
Request additional verification (such as confirmation of billing address or photo ID in rare cases).
Cancel orders that appear suspicious or high-risk.

Any canceled orders due to suspected fraud will result in a full refund of any authorized amount.

11. Changes to This Payment Policy

We reserve the right to update or modify this Payment Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.