Shipping policy

At Shuvexa, we are committed to providing reliable and transparent shipping services for our customers. Please read the following shipping information carefully before placing your order.

1. Product Manufacturing and Shipping Location

Important Notice: Shuvexa products are manufactured in our factory located in China and shipped to customers from our warehouse in the United States.

To avoid any confusion, please note:

Manufacturing Location: China Factory
Shipping & Return Location: United States Warehouse

Your order may be produced in China and fulfilled through our U.S. warehouse for delivery and return processing.

China Manufacturing Facility:
Zhejiang Province, Jinhua City, Yiwu City, Beiyuan Subdistrict, Chunhan Road No.15, Room 103, 1st Floor, China

United States Warehouse:
41 Schermerhorn Street, Brooklyn, NY 11201, United States

2. Shipping Availability

Currently, Shuvexa provides shipping services within the United States only.

We support delivery to all 50 U.S. states and Washington, D.C.

Supported delivery areas include:

Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
Washington, D.C.

3. Shipping Methods and Fees

Standard Shipping

Orders totaling $75 or more qualify for free standard shipping.
Orders under $75 require a standard shipping fee of $4.99.

Express Shipping

Customers may select express shipping regardless of order amount.

Express Shipping Fee: $17.86
Express shipping charges apply to all orders, including orders over $75.

Shipping fees will be displayed during checkout before payment is completed.

4. Order Processing Time

Orders are processed during our business hours:

Processing Days: Monday to Friday
Processing Time: 1–3 business days after payment confirmation

Orders placed on weekends or public holidays will be processed on the next available business day.

Please note:

Order processing time is separate from shipping transit time.
Processing begins after successful payment verification.
Customers will receive a shipping confirmation email with tracking information once the order has been shipped.

5. Delivery Time

Delivery times may vary depending on the shipping destination, carrier conditions, weather, holidays, and other factors.

Estimated delivery times:

Standard Shipping:

5–8 business days

Express Shipping:

3–5 business days

Shipping transit days are:

Monday to Saturday

No deliveries are made on:

Sunday

Delivery times are estimates and are not guaranteed. Actual delivery time may vary depending on the carrier and destination.

6. Tracking Information

Once your order has been shipped, Shuvexa will send a shipping confirmation email containing tracking information.

Customers can use the tracking number to monitor the delivery status of their order.

If you do not receive tracking information within the expected processing period, please contact our customer service team.

7. Shipping Delays

While we make every effort to deliver orders within the estimated timeframe, delays may occur due to:

Weather conditions
Carrier delays
Incorrect or incomplete shipping information
Peak shopping seasons
Holidays
Other circumstances beyond our control

Shuvexa is not responsible for delays caused by shipping carriers or events outside our control.

8. Address Information

Customers are responsible for providing accurate and complete shipping information during checkout.

Please carefully check:

Full name
Shipping address
City
State
ZIP code
Phone number

If incorrect shipping information is provided, additional shipping delays or charges may occur.

9. Customer Service Information

If you have any questions regarding your order, shipping status, or delivery information, please contact us.

Company: Shuvexa

Email:
info@shuvexa.com

Phone:
+1 347-594-8008

Customer Service Hours:
Monday – Friday
9:30 AM – 5:00 PM
(New York Time, United States)

10. Business Information